Genesis Interior

24/7 Enhanced Roadside Assistance

Support When It Matters Most

Drive with greater peace of mind knowing help is always within reach. Genesis Roadside Assistance provides around-the-clock support, including towing, lockout service, battery jump-starts, and flat tire assistance so you can focus on the road ahead.

Genesis luxury lifestyle vehicle on a scenic drive

Genesis Valet Service

Convenience, Delivered

Busy day? Genesis Valet makes service effortless. We’ll pick up your Genesis from your home or office, leave you with a complimentary loaner vehicle, and return your vehicle once service is complete.

Frequently Asked Questions

You can schedule service online or by phone. Our online scheduling tool makes it easy to choose your service, select a time, and request a loaner if needed. Schedule online today by clicking here.

Our service department is open Monday through Saturday from 10:00 AM to 6:00 PM. We’re closed on Sundays.

Time depends on the service. Basic maintenance like oil changes may take under an hour, while diagnostics or larger repairs can take longer. Our team will always give you an estimate upfront.

Absolutely. Relax in our comfortable lounge with free Wi-Fi, snacks, coffee, and a kid-friendly play area.

Yes. All services at Genesis of Kansas City use Genuine Genuine Parts to ensure quality, safety, and warranty coverage.

Definitely. Get an estimate online or over the phone when you schedule your appointment.

We honor all Genesis factory warranties and will walk you through what’s covered so you can make the most of your protection.

While Genesis is our specialty, our experienced technicians are trained to work on most makes and models. Just give us a call to confirm.

Genesis recommends servicing every 7,500 miles or every 12 months, whichever comes first. We can help you stay on track with your model’s schedule.

Yes. If you’ve had service here before, we keep a full service history and can provide it upon request.

Disclaimer: Genesis ownership benefits and services may vary by model, model year, retailer, and location. Complimentary Scheduled Maintenance covers normal factory-recommended maintenance for 3 years or 36,000 miles, whichever occurs first, from the original in-service date. Coverage includes oil and filter changes, tire rotations, and multi-point inspections at recommended intervals. Additional services, wear items, and repairs are not included.

Genesis Connected Services are complimentary for 3 years from the original in-service date on equipped vehicles and require an active account, compatible device, and adequate wireless coverage. Genesis Roadside Assistance is available for 5 years with unlimited miles from the original in-service date and includes towing to the nearest Genesis retailer, battery jump-start, flat tire assistance, lockout service, and fuel delivery (fuel cost not included).

Genesis Concierge and Service Valet availability may vary by retailer and service area. Loaner vehicles are subject to availability, driver eligibility requirements, and insurance verification. Vehicles are serviced by factory-trained technicians using manufacturer-approved procedures and genuine Genesis parts. See retailer for full program details and eligibility requirements.

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Get Directions

7722 Metcalf Ave, Overland Park, KS, 66204
Genesis of Kansas City 38.988360, -94.668070.